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Discuss the post I'm having connection trouble. Long read sorry. made within our Tech Help forum; Post Snippet: Here is the low down. I have dialup. I can connect at 10:00AM and stay ...

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Old 15th July 2007, 06:32 AM
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Default I'm having connection trouble. Long read sorry.

Here is the low down. I have dialup. I can connect at 10:00AM and stay connected upto 9:00PM. I may get disconnected once or maybe twice at most. Beginning at 9:00PM I get disconnected on average every 3 minutes. I checked a bunch of stuff like spyware and stuff couldn't find nothing so I went ahead and restored a image from a month earlier that didn't have any trouble. And it still does it. It doesn't matter if the computer has been on all day or just booted. It happens everyday at around the same time 9:00PM till at least midnight when I quit trying then the net morning I can sty connected till 9:00PM. After reading that I would say that it has to be on the ISP's server. Since it is a set time and I'm fine all day it would seem to me to show it's not line noise or modem trouble.

Any other ideas what it may be?

Last edited by computer2slow; 15th July 2007 at 06:36 AM.
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Old 15th July 2007, 07:58 AM
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The fact that you get booted off on a consistent basis at one particular time of the day rules out modem hardware and windows as the cause.

9pm is prolly the magic time when everyone in yer area logs on to check their email and visit this site... I would be inclined to call up yer ISP and get them to check their logs around the time you have problems.

If you know someone who is with another ISP in the area, grab their details and log on for 24 hours or so to see if it happens with that ISP. If it does, it's a phone line / exchange thing. If not, then it's an ISP thing.

Finally, I'd check with the ISP in case they have recently implemented some sort of timeout for people logged in more than x hours. I know in Oz, some ISPs used to do this when dial up was popular.
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Old 15th July 2007, 05:41 PM
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Quote:
Originally Posted by Head_Monkey View Post
1 The fact that you get booted off on a consistent basis at one particular time of the day rules out modem hardware and windows as the cause.

2 9pm is prolly the magic time when everyone in yer area logs on to check their email and visit this site... I would be inclined to call up yer ISP and get them to check their logs around the time you have problems.

3 If you know someone who is with another ISP in the area, grab their details and log on for 24 hours or so to see if it happens with that ISP. If it does, it's a phone line / exchange thing. If not, then it's an ISP thing.

4 Finally, I'd check with the ISP in case they have recently implemented some sort of timeout for people logged in more than x hours. I know in Oz, some ISPs used to do this when dial up was popular.
1 I was thinking maybe there might have been a scheduler hidden somewhere that was disconnecting me for what ever reason. That why I did went to a know good image to rule it out.

2 But every night and only starting only a week ago?

3 Don't know anyone else that I can use.

4 I've emailed him and he never wrote back. I've got good tech support around here.
I know when I do hear back they are gonna blame line noise and it's out of there hands. I've tried calling there tech support number but all that is support as in to have you reboot, check settings etc then they email the same guy I already did. It doesn't matter if I have been connected all day or wait till 9 it is the same result.
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Old 15th July 2007, 07:03 PM
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Try connecting with Netzero or an AOL trial to see if it's the same....if not, I'd put the blame on the ISP.....
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Old 15th July 2007, 07:53 PM
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Good idea tw.



EDIT
Neither has any local access numbers for me. Even if AOL did I would be reluctant even if they say they let you cancel their service easier. But it was a good idea

Last edited by computer2slow; 15th July 2007 at 08:19 PM.
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Old 16th July 2007, 10:56 PM
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Heard back from "tech support" they are saying it could be alarms, electric fences, satellite boxes and all other odd things.
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Old 16th July 2007, 11:42 PM
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Hmmm... lo c2slow.

I'm quite sure your ISP is lying you. It's a pain that you could'nt exchange your puter with a neighbour one @ your home and @ his home. If you can change your ISP, I guess you should do, or you have to wait they solve the problem.

cu
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Old 10th July 2009, 06:18 PM
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My ISP is now imposing bandwidth limits per day under a "Fair usage policy" it could be you are exceeding your daily bandwidth and other people are being given priority over you.
Also if you are using wireless it may be worth checking whether a neighbor has recently changed their wireless hardware as it may be the case that when they go online at 9pm it interferes with your hardware.
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